Sales FAQs

Where Can I get Tech Support?

  • Free technical support information during regular office hours, which are 8 AM to 4:30 PM, Eastern Time, Monday through Friday by email or call 203-697-0805.
  • 24-hour dedicated fax at 203-697-0842.

How is My Order Shipped?

  • Same day shipping is available on in-stock items.
  • All shipments are made from our Wallingford, CT facility, FOB prepaid and add.
  • All products are carefully inspected before and during packaging.
  • If for any reason, your order is damaged or is not received within a reasonable amount of time, please call 1-800-579-8409 / 203-697-0805 and ask for customer service, and we will quickly resolve the problem.
  • Customer pick-up available, 8 AM – 4:30 PM Monday through Friday.

What’s Your Warranty  Policy?

  • Full factory guarantees from the date of purchase. Warranties vary from product to product.

How do I Return an Order?

  • If you are unhappy with any of our products or need to return for a repair, simply call our Customer Sales and Service at 203-697-0805 for return authorization. To avoid a restocking fee, you must notify Technical Allied Products, Inc. within five days of receipt of order for standard products.
  • Special or custom manufactured products cannot be canceled or returned for credit under any circumstances.
  • Ship your return prepaid in the original packaging container and Technical Allied Products, Inc. will credit your account in full, once the package is received in our plant.
  • No liability is assumed for any consequential damages resulting from use of a product. If the product is damaged, the customer is liable for cost of repair. If the product is damaged beyond repair, customer is liable for entire invoice amount.
  • Products abused, misused, or altered cancel all warranties.
  • The warranty does not cover damages incurred by lightning or other natural/electric forces exceeding the stated limits of the product. In no event will our warranty exceed the purchase price of the product.

What are Your Terms?

  • Visa, Master Card,and American Express accepted.
  • Our terms are net 30 days from date of invoice. Technical Allied Products, Inc., reserves the right to add 1.5% (18% per year) finance charge for accounts 30 days past due.
  • Purchaser is also responsible for any expenses, legal or otherwise, in collecting past due accounts.
  • Email or call 203-697-0805 to open account.

Still have more questions or need to place an order?  Contact us today!

100% Tested

Your order is extensively tested and guaranteed to have 100% functionality on delivery.

Quick Turnaround

We're a small and nimble company capable of amazing feats of manufacturing.

Just In Time Delivery

You tell us what you need, we'll get it done right and "just in time" for whatever you're manufacturing.

100% American Owned and Operated

Woman Owned Enterprise!

The Company We Keep

Technical Allied Products uses components from world class manufacturers such as Molex, Tyco, Hirose, JST, 3M, Glenair, Amphenol, Optical Cable Corporation, Superior Modular Products, Quabbin Wire and Cable, Belden, Alpha, Siemons Cable.

All our products are made onsite

© 2019 Technical Allied | 68 S Turnpike Rd Wallingford CT 06492 | (203) 697-0805